FTO decides 6500 complaints, tax refund claims worth Rs 7 billion in 2022
\n ISLAMABAD
\nPresident of Pakistan Dr Arif Alvi has asked the Federal Tax Ombudsman (FTO) to increase its outreach and raise awareness about its role in providing speedy justice to the people against the maladministration of tax authorities in matters relating to Income Tax, Customs Duties, Sales Tax, and Federal Excise Duty.
\nThe President expressed these views while talking to the Federal Tax Ombudsman (FTO), Dr Asif Mahmood Jah, who called on him to present FTO\u2019s Annual Report for the year 2022, at Aiwan-e-Sadr, on Monday.
\nWhile highlighting the salient features of the report, Dr Asif Mahmood Jah informed that FTO received 7000 complaints during 2022 as compared to 2816 complaints in the year 2021.
\nHe further said that 6500 complaints out of 7000 had been disposed of during the year 2022. He apprised that tax refund claims to the tune of Rs 7 billion were decided and the due amount was paid to the aggrieved taxpayers by the FBR. He further informed that 78% of FTO\u2019s decisions had been implemented and he was personally monitoring the implementation of decisions on a daily basis.
\nFTO also briefed the President about the important initiatives taken by his organization during 2022. He said that an Overseas Pakistanis Grievances Redressal Cell (OPGRC) had been established in the FTO Secretariat to deal with the complaints of overseas Pakistanis pertaining to Federal Taxes.
\nHe informed that a Facilitation Desk had also been set up for taxpayers to enable them to avail all Customs\/tax-related services and get their issues resolved within the FTO\u2019s premises in Islamabad.
\nThe FTO highlighted that Honorary Coordinators (Business Liaisons) from different Chambers of Commerce and Industry and other trade bodies were appointed in FTO Headquarters and regional offices to enhance its reach to aggrieved taxpayers. He further apprised that more than 88 awareness sessions were conducted during 2022 and an outreach campaign was undertaken to enhance FTO\u2019s outreach across the country.
\nThe President appreciated the performance of FTO in enhancing its outreach and providing relief to aggrieved taxpayers against the maladministration and high-handedness of tax officials. <\/p>\n","protected":false},"excerpt":{"rendered":"
FTO decides 6500 complaints, tax refund claims worth Rs 7 billion in 2022 ISLAMABAD President of Pakistan Dr Arif Alvi has asked the Federal Tax Ombudsman (FTO) to increase its outreach and raise awareness about its role in providing speedy justice to the people against the maladministration of tax authorities in matters relating to Income […]<\/p>\n","protected":false},"author":2,"featured_media":318662,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[1218],"class_list":{"0":"post-319280","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-national","8":"tag-president-alvi"},"yoast_head":"\n