Islamabad
\nChief Executive Officer of Islamabad Electric Supply Company (IESCO), Engineer Ch. Khalid Mahmood, accompanied by senior management, conducted surprise visits to various Customer Facilitation Centers and Complaint Offices across the IESCO region. During these visits, he met directly with consumers, reviewed their concerns, and monitored the quality of services being delivered by IESCO field formations
\nSpeaking on the occasion, the CEO reaffirmed that there will be no compromise on providing timely and quality services to our valued consumers. Our top priority is to win their trust by ensuring transparency, efficiency, and consumer-friendly facilities
\nHe further acknowledged the vision and support of IESCO\u2019s Chairman, Dr. Tahir Masood, and other Board of Directors, noting their positive and consumer-centric approach. He said their guidance has been instrumental in steering IESCO toward innovation and improved service delivery.
\nHighlighting the role of technology, the CEO added: \u201cIn line with the vision of the Government of Pakistan and the Ministry of Energy (Power Division), IESCO has adopted modern technological solutions across its operations. These initiatives have enabled consumers to access online services from their homes, enhanced transparency, and further strengthened public confidence in IESCO\u2019s performance.\u201d
\nConcluding his remarks, Engineer Khalid Mehmood issued a strong directive to all officers and staff, stressing zero tolerance for negligence or carelessness. He instructed strict compliance with accurate meter readings, timely billing, uninterrupted electricity supply, prompt clearance of faults and trippings, and immediate resolution of consumer complaints at offices.
\n\u201cThese steps,\u201d he said, \u201care essential not only for improving IESCO\u2019s operational efficiency but also for maintaining and strengthening the trust of our consumers.<\/p>\n","protected":false},"excerpt":{"rendered":"
Islamabad Chief Executive Officer of Islamabad Electric Supply Company (IESCO), Engineer Ch. Khalid Mahmood, accompanied by senior management, conducted surprise visits to various Customer Facilitation Centers and Complaint Offices across the IESCO region. During these visits, he met directly with consumers, reviewed their concerns, and monitored the quality of services being delivered by IESCO field […]<\/p>\n","protected":false},"author":2,"featured_media":500279,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":{"0":"post-500248","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-national"},"yoast_head":"\n