Federal Interior Minister Mohsin Naqvi paid a surprise visit to the NADRA Center at Fahad Town and the Regional Passport Office in Dera Gujran, Shalimar, Lahore, on Wednesday.
\nDuring the visit, the minister reviewed the process of issuing national identity cards, other official documents, and passports.
\nHe also interacted with citizens present at both offices to inquire about the quality of services being provided.
\nMinister Naqvi listened to public complaints and issued on-the-spot instructions for their resolution. In one case, he directed officials to immediately process the documents of an elderly woman in a wheelchair without delay.
\nHe further ordered that special persons should be provided dedicated assistance and their matters handled on priority.
\nCitizens told the minister that they did not have to wait long for passport processing, and that their turn usually came quickly. They also appreciated the cooperative attitude of the staff and said they received proper guidance during the process.
\nEmphasizing efficient service delivery, Mohsin Naqvi instructed staff to expedite work related to ID cards and documents.
\nHe said citizens should not face any difficulty in obtaining their documents and that the delivery of passports and other papers must be ensured within the prescribed timeframe.
\nThe minister also directed that the work of every citizen visiting NADRA centers and passport offices should be completed within the stipulated time.<\/p>\n","protected":false},"excerpt":{"rendered":"
Federal Interior Minister Mohsin Naqvi paid a surprise visit to the NADRA Center at Fahad Town and the Regional Passport Office in Dera Gujran, Shalimar, Lahore, on Wednesday. During the visit, the minister reviewed the process of issuing national identity cards, other official documents, and passports. He also interacted with citizens present at both offices […]<\/p>\n","protected":false},"author":2,"featured_media":502200,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":{"0":"post-512768","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-national"},"yoast_head":"\n