ISLAMABAD: Special Assistant to the PM on Political Communication Dr Shahbaz Gill has asked the Pakistan Telecommunication Authority (PTA) to take action against internet service providers that are providing shoddy service to consumers. The special assistant was commenting on a tweet by the PTA in which it was responding to a complaint by an internet user. The user pointed out how internet service providers in Pakistan were charging their customers highly but failing to provide quality service. In response, the PTA urged the customer to file a complaint on its consumer support centre number which operates from 9:00am to 9:00pm throughout the week. It also called on the user to register a complaint on its online portal. TLTP
