Complaints must be resolved on priority and if any negligence experience sticks action will be taken: CEO IESCO
Our Staff Reporter
Islamabad
In accordance with Govt of Pakistan and Ministry of Water and Power instructions, IESCO is fully committed for continuous electricity supply and maximum recovery from private and Government defaulters. CEO IESCO Mr. Basit Zaman Ahmed chaired a high level meeting and said that weather is getting hot and load on system is gradually increasing. He directed all field officers that their most of the time should be in field, keep check on all transformers and if any transformer is overloaded it must be balanced or may replace with high capacity transformer. New proposal may forward to concern offices which will helpful for providing continuous power supply to customers and will preserve the system by getting over load. He said that customers’ complaints on account of electricity failure and misc. complaints must be resolved on priority and if any negligence experience stick action will be taken. He also got briefing on performance of IESCO help line 118 and IESCO SMS service Roshni 8398.
