PESHAWAR: The administration of Bacha Khan Medical Complex (BKMC) Hospital has installed feedback boxes on various places of the hospital as part of efforts to improve service delivery and providing people to lodge their complaints and forward suggestions. According to Hospital Director, Dr. Amjad Mehboob feedback boxes have been installed on fifteen points including wards and emergency and outpatient department. A pro forma has also been attached for writing suggestion and complaints regarding healthcare delivery system. He said that all the complaints and suggestions would be recorded and reviewed in meeting of hospital ethics committee. He said that link of website has also been displayed for people to register their complaints. APP
