Online
Islamabad
Chairman National Accountability Bureau (NAB) has taken a new initiative named “Citizen Friendly NAB”. in order to redress the complaints of common citizens regarding corruption.
He announced this initiative while chairing a meeting held in NAB headquarters.
The main object of this new initiative “Citizen Friendly NAB” to reach out to the complainants and to cater their complaints submitted to NAB about corrupt for further information regarding the status of their complaints for effectively utilizing the modern and effective technology to create better interaction with citizen.
Under “Citizen Friendly NAB” initiative, existing Monitoring and Evaluation System (MES) will generate a system based complaint registration acknowledgement system to share the information with complainant and Unique Identification Number (UIN).
This system based complaint registration acknowledgement initiative will facilitate the complainant for complaint registration date at NAB and to track the latest progress of complaint by providing a MES generated Unique Identification Number (UIN). The UIN can be referred to NAB Headquarter and NAB Regional Offices as a case number to know the latest status of the complaint.
NAB is a complaint driven organization, the main purpose of “Citizen Friendly NAB” initiative will not only help the complainants to track down the latest status of their complaints submitted to NAB in effective manner but will also enable NAB to be more transparent and responsive in term of interaction with complainants and tracking the complaint progress by using modern technology for better interaction with citizen through “Citizen Friendly NAB” initiative of Chairman NAB which will further help in improving the confidence level on NAB and also about the transparent, fair and merit based working of NAB.
