Shahab Ali Shah chairs District Service Delivery Conference
DLP Report
PESHAWAR
Chief Secretary Shahab Ali Shah on Wednesday emphasized that enhancing public service delivery across districts is the government’s top priority and essential for restoring public trust.
A District Service Delivery Conference, chaired by Chief Secretary KP Shahab Ali Shah, reviewed district-level public service performance from August 8 to September 8. Senior Member Board of Revenue, Additional Chief Secretary Planning, relevant secretaries, commissioners, and deputy commissioners attended the meeting.
The Chief Secretary directed deputy commissioners to conduct at least 32 field visits monthly, enhance public engagement, and incorporate citizen feedback in planning. Secretaries were instructed to review district-level performance monthly and address ongoing issues promptly.
He maintained the provincial government was committed to ensure transparency, accountability, and people-centered governance, adding that improvements must be visible not just in data, but also in the daily lives of citizens.
He stressed the importance of strong coordination between departments and district administrations for timely resolution of public issues. He directed all departments to hold weekly and monthly performance meetings, ensure strict staff attendance in backward districts, and take unbiased disciplinary action against absentee staff.
The conference reviewed seven key sectors, health, agriculture, veterinary, tourism, social welfare, local government, and education. It was reported that 980 issues were resolved in the past month across departments. The availability of medicines and health infrastructure improved, although doctor attendance remained inconsistent. Positive changes were noted in farm service centers and veterinary hospitals.
However, weaknesses were observed in Zamong Kor institutions, teacher attendance, and basic school facilities. Public parks showed improvement, but sewerage and water collection issues persist in many areas.
