Mardan
A delegation of seven members from Budapest Water Works (BWW) a historical and renowned Municipality visited Mardan. The purpose of the visit was knowledge sharing, Capacity development, Exchange of technical expertise and partnership to strengthen both of the institution.
The members of the delegation inspected the various sections of the company including Complaint Cell, Customer Services, Billing and Revenue, IT and Water Supply.
The delegation led by Chief Executive Officer Budapest Water Works Ference Kessler while customer care specialist Eseter Insay, Non-revenue water expert Evelin Madziiu, Scada expert Pal Bartok, IDDD Ghoor Brandstater, Head of IT Development Gsaba Burnay, International Relations Advisor Rita studenicze include.
Chief Executive Officer WSSCM Engineer Amir Khan briefed the delegates on WSSCM services, water supply infrastructure and challenges been faced due to water theft.
Khan further shared that Budapest Water Works is providing technical support to WASA Lahore and WSSC Mardan with a focus on water supply sector.
As water is basic human right and company is utilizing all available resources for better management and improved service delivery. He added,
With the technical assistance WSSCM will assess non-revenue water in the city and will develop an action plan for reduction of NRW which will cause water conservation and ultimately contribute towards SDG6 of the UN SDGs.
While giving details he said, that in January 2021 Europe Union funded Water Operators Partnership (WOP) program has launched a call for proposals in the field of water supply improvement.
Program is financed by Europe Union and implemented by Global Water Operator Partnership Alliance under UN Habitat.
Budapest Water Works, Water and Sanitation Services Company Mardan along with Water and Sanitation Agency Lahore applied for this opportunity.
After passing through a tough international competitive process, the project of partnership with Budapest Water Works, Water and Sanitation Services Company Mardan and Water and Sanitation Agency Lahore was approved after a two stage selection process.
He said that with support of Budapest Water Works WASA Lahore and WSSCM staff will be trained in customer services training, IT system, SCADA system, reduction of non-revenue water.
He said that this program will improve the delivery system of providing clean and safe water to the citizens of Mardan.
Delegates held detailed discussion with WSSCM staff, which was followed by site visit to assess the existing system of water supply.
CEO BWW Ference Kessler affirmed their support and interest in improving WSSCM expertise in various sectors
