Islamabad
Due to the prevailing spell of intense heat, unusually high temperatures, and increased humidity in recent days, the electricity transmission and distribution system has come under extraordinary load. As a result, there has been an increase in independent faults, distribution transformer faults, fuse faults, and other technical issues in various areas of IESCO.
Chief Executive IESCO, Engineer Chaudhry Khalid Mahmood, stated that despite these exceptional weather conditions, all IESCO operational and field formations remain fully active around the clock. As soon as a power fault or consumer complaint is received from any area, the concerned teams are immediately dispatched to the site to rectify the fault on a priority basis and ensure the prompt restoration of electricity supply.
He said that IESCO's engineers, line staff, and operational teams are continuing to perform their duties with complete dedication and professional expertise, even under extremely challenging weather conditions, to restore uninterrupted electricity supply to consumers. Restoring power to consumers in the shortest possible time remains IESCO's top priority.
The Chief Executive appealed to consumers to register all electricity-related faults or complaints through IESCO Helpline 118, SMS Service 8118, or the concerned subdivision so that the complaint can immediately reach the relevant team and timely rectification can be ensured.
He also requested consumers to use electricity strictly according to their actual needs during the ongoing extreme heat, switch off unnecessary electrical appliances, and ensure the safe use of electricity so that unnecessary pressure on the power system can be reduced and improved services can be provided to all consumers.
Chief Executive IESCO Engineer Chaudhry Khalid Mahmood assured consumers that IESCO remains fully committed to providing the best possible services to its valued consumers, and resolving all complaints in the shortest possible time remains one of the organization's highest priorities.
