Peshawar
Khyber Pakhtunkhwa Information Technology Board is keen to achieve its goal to digitalize the province and create employment opportunities for the youth of Khyber Pakhtunkhwa in IT sector.
Khyber Pakhtunkhwa Information Technology Board (KPITB) with the financial and technical support of the World Bank and the Multi Donor Trust Fund (MDTF) has launched the first ever government owned Business Process Outsourcing ready facility under the umbrella of project Digital Jobs in Khyber Pakhtunkhwa, in order to attract existing and prospective BPO service providers to expand their business activities without investing Capital in infrastructure and allied amenities. The facility is known as ‘Workaround’ which is fully operational in Peshawar with a capacity to accommodate 350 workers simultaneously.
Workaround provides 24/7 management support to the companies. The Workaround is well furnished state-of-the-art (international standard) facility equipped with all necessary equipment and allied amenities. The facility is also furnished with conference rooms, training halls, female common room, access for the disabled and a cafeteria.
Workaround has become the center of attraction for leading national and international BPO service providers and some of the renowned BPO operators have now occupied spaces and operationalized their businesses in this facility. Centered in the heart of Peshawar, the facility is home to leading BPO companies that are providing employment opportunities to hundreds of local graduates.
The provincial government is determined to establish more BPO ready facilities in the province to provide maximum support to the IT business and create employment opportunities for the youth of the country. In this regard the management of KPITB has set all to establish 200 seats facility at Abbottabad in near future.
The aim of establishing Business Process Outscoring ready facility (BPO) in the province is provide safe environment to the investors and create jobs opportunities for the youth in IT industry. Beside encouraging the local and foreign investors the concept of BPO also ensures the development of IT sector.
To attract maximum number of BPO operators to stationed in Workaround, KPITB charges the companies a very low and reasonable amount. The companies pay only 55 USD per seat per month and enjoy all the facilities.
To ensure the employment opportunities for the youth of Khyber Pakhtunkhwa, the BPO companies are bound to hire workforce only having the domicile of KP.
Currently four well-known BPO companies are stationed at Workaround, they run call centers services, IT solutions and software development facilities to their clients. Sybrid private limited is one of them. They provide helpline (call center) facilities to Health and Tourism departments of Khyber Pakhtunkhwa.
