Islamabad
During the Holy month of Ramadan, especially during Sahar and Iftar, a Central
Control Room has been set up in Islamabad on the instruction of CEO IESCO
Dr. Muhammad Amjad Khan to monitor power supply on more than 144 grid
stations and 1200 11KVs feeders for immediate clearance of faults in the system
Senior officers and staff will be present 24 hours a day in central control room.
Additional transformers, meters and cables have been provided to all field stores
and complaint offices on the instructions of Chief Executive Officer, so that there
would be no delay in redressal of grievances. In addition, Chief Executive
Complaints and Monitoring Cell numbers 051-9252933-34 will be available 24
hours for registration of customer complaints at IESCO Head Office Islamabad.
Consumers can also register complaints on IESCO Helpline No. 118 or by SMS
on 8118. All these steps will be directly supervised by Dr Muhammad Amjad
Khan, Chief Executive, IESCO and Operation Director Muhammad Aslam Khan.
