DLP Report
PESHAWAR
A resident of Nowshera, Mr. Aurangzeb, has received financial relief of Rs. 20,000 in connection with arrears reflected in his gas bill following the intervention of the Wafaqi Mohtasib Regional Office, Peshawar.
According to a statement issued here, the intervention led to the resolution of the complainant’s grievance regarding outstanding gas bill arrears, providing him with significant financial relief. The case highlights the institution’s continued commitment to addressing public complaints and protecting citizens from difficulties arising from administrative inefficiencies.
The complaint was investigated by Mr. Muhammad Qasim Jan, Regional Head, Wafaqi Mohtasib Regional Office, Peshawar, while implementation of the findings was ensured by Mr. Muhammad Alamzaib, Deputy Advisor.
The Wafaqi Mohtasib Regional Office, Peshawar, continues to facilitate citizens by addressing complaints relating to maladministration, unnecessary delays and other administrative grievances through a transparent, expeditious and free-of-cost mechanism.
Citizens facing maladministration or undue delays in federal government departments and agencies may approach the Wafaqi Mohtasib Regional Office, Peshawar, or register their complaints through the online complaint registration system. Complaints may also be submitted through the official WhatsApp number 0310-8147713.
