3,083 tons of waste collected, 54,781 meters of drains cleaned, 4.3 million gallons of water supplied, and over 91% of public complaints resolved.
KOHAT
Water and Sanitation Services Company Kohat (WSSC Kohat) continued its efforts to improve municipal services and provide a cleaner, healthier environment to citizens during October 2026. According to the monthly performance report, the company made significant progress in solid waste management, sanitation, drainage, water supply, complaint redressal and public awareness activities.
During the reporting month, WSSC Kohat’s sanitation teams collected and transported 3,083 tons of solid waste to the designated dumping site. Special attention was given to maintaining cleanliness in streets, markets, main roads and other public places to ensure a clean and healthy environment for residents.
As part of efforts to improve the city’s drainage system, a total of 54,781 meters of drains were cleaned during October. Sanitation teams remained engaged in removing accumulated garbage, silt and other blockages from drains across different areas to ensure smooth wastewater flow and prevent drainage-related problems.
The Water Supply Department also maintained its operations to ensure uninterrupted water supply to consumers. During October, approximately 4.3 million gallons of water were supplied to citizens.
Furthermore, 42 meters of rusted and damaged water supply pipelines were replaced, while 18 pipeline leakages were repaired at various locations.
Four pipelines situated at unsafe locations were shifted to safer places to protect the water supply infrastructure. In addition, six water quality tests were conducted at different locations to monitor the quality of water being supplied to consumers.
The Water Rate Section also recorded progress in revenue generation and regularization of water connections. During the month, 14 new water connections were registered, while 22 illegal connections were disconnected. Moreover, an amount of Rs. 550,888 was recovered from defaulters against outstanding water charges.
Under the Complaint Management System, WSSC Kohat received a total of 539 public complaints, out of which 492 were successfully resolved, reflecting an overall resolution rate of approximately 91.3 percent.
These included 239 water tanker complaints, of which 234 were resolved; 118 sewerage and drainage complaints, with 104 resolved; 99 water supply complaints, of which 75 were addressed; 78 solid waste management complaints, with 77 resolved; and five billing-related complaints, out of which two were resolved. The remaining complaints were referred to the concerned departments for necessary action.
Alongside operational activities, WSSC Kohat continued its public awareness and community engagement initiatives throughout October.
Door-to-door and shop-to-shop awareness campaigns were conducted to educate citizens and shopkeepers about proper waste disposal, the use of designated waste collection points, avoiding garbage disposal in drains and maintaining cleanliness in their surroundings.
Awareness sessions were also organized in various educational institutions, highlighting the importance of personal hygiene, cleanliness, responsible water consumption and environmental protection.
These initiatives aimed to encourage community participation and promote a sense of shared responsibility among citizens.
WSSC Kohat reiterated its commitment to improving municipal services, strengthening operational efficiency and addressing public concerns.
The company also urged citizens to cooperate with sanitation teams, dispose of waste responsibly, avoid throwing garbage into drains and use water carefully to help make Kohat a cleaner, healthier and more sustainable city.
