Peshawar: In line with the Ministry of Energy (Power Division)’s directive to enhance customer service, PESCO successfully conducted a Facebook E-Katchehri to address consumer complaints and provide real-time solutions. The online session was led by PESCO’s Chief Technical Officer, Habib-ur-Rehman Marwat. Hundreds of consumers from across the PESCO region participated in the E-Katchehri, registering their complaints online. The CTO personally resolved numerous issues, answered queries, and provided valuable insights into PESCO’s operations, including ongoing anti-theft initiatives. The E-Katchehri is part of PESCO’s ongoing efforts to foster transparency, improve consumer engagement, and offer more accessible methods for addressing grievances. News Desk
