ISLAMABAD
When the businesses are already facing several serious issues the slow and unreliable internet services are creating additional hurdles, severely affecting revenue streams and service quality. The internet disruptions not only impact large-scale businesses but also individuals running small enterprises who rely on stable connections to sustain their livelihoods. When the internet slows down, businesses experience major disruptions in daily operations.
Key functions such as communication, order processing, inventory management, and customer service are all hindered.
Small businesses, in particular, are vulnerable as they often depend entirely on mobile internet and Whatsapp to attract and serve customers. Although the situation appears to have improved after several days of disruptions, repetitive outages can lead to diminished credibility and lost customers, directly hitting revenue. These issues were raised by the Chainstore Association of Pakistan Chairman Mr Tariq Mehboob, along with CAP Co-founder and National E-Commerce Council Member Mr Asfandyar Farrukh, in a meeting held here today, raising serious concerns over the recent internet disruptions, primarily affecting mobile internet and Whatsapp, warning of significant impact to export-oriented and domestic commercial activity. They highlighted the far-reaching consequences of these disruptions, stressing the urgent need for permanent resolution.
Mr. Asfandyar Farrukh, Co-Founder of CAP and a member of the National E-Commerce Council, echoed these concerns, underscoring the economic impact. “It has been reported that there has been much higher usage of VPNs by individuals and businesses due to which internet slowdowns are occurring. — DNA
